Questions tagged [chatbot]
Post a PromptPrompts for conversational agents and assistants.
5 prompts
21votes
1answers
2.9kviews
Getting a chatbot to say 'I don't know' instead of confidently making things up
The hardest moment for any assistant I build is the one where it should admit it doesn't know. Left alone, models fill silence with fluent nonsense, and one confident fabrication costs more trust than
23votes
2answers
4.2kviews
Support-agent system prompt with escalation rules that actually hand off cleanly
I build customer support bots and the recurring failure is the bot pretending it can do things it can't (issue refunds, change a subscription) and then dead-ending the user. Or the opposite: it escala
26votes
2answers
5.3kviews
System prompt for a docs chatbot that says "I don't know" instead of confidently making things up
We shipped a docs assistant and the failure mode wasn't rudeness or refusals, it was fluent, confident answers about features that don't exist. Worse than useless because people trusted it. The fix wa
27votes
1answers
4.6kviews
RAG chatbot system prompt that refuses to answer beyond the retrieved context
Building a docs assistant over our internal knowledge base. The naive version blended retrieved chunks with the model's prior knowledge, so it would answer questions our docs never covered and sometim
23votes
2answers
2.8kviews
System prompt to give a chatbot a consistent personality without it getting cutesy
Giving a bot "personality" usually means it starts every message with a quip and an emoji and becomes exhausting by the third turn. I wanted a distinct, dry voice that stays out of the way. The approa